It can be frustrating to put your trust in a roofer only to be disappointed by their subpar roofing results and customer service. Choosing the right roofing contractor can make or break your roofing project. Fortunately, there are positive traits and red flags that you can look for to help you choose reliable roofers. Here is advice from our roofing experts at Attyx about how to find a trustworthy roofing contractor.
Important Traits to Look for When Choosing A Roofing Contractor
Happy to Answer Your Roofing Questions
When you’re choosing a roofing contractor, don’t be afraid to ask questions. Reliable roofers will be happy to answer your roofing questions. But what questions should you ask when you’re choosing a roofing contractor? The right questions will vary based on whether you’re seeking roof maintenance services, roof installation services, or emergency roof repair services. Here are some of the questions we suggest asking the roofers you are considering hiring:
Suggested Questions to Ask When Choosing a Roofing Contractor
- What warranties are provided on materials and workmanship?
- Can you provide me with a price estimate for my roofing project?
- What would the estimated timeline be for my roofing project?
- What experience do you have?
Overwhelmingly Positive Reviews
When you’re hiring a roofer, reading online reviews can give you insight into the customer experience of working with a roofing contractor. When you’re considering different roofing contractors in your area, take a look at their reviews on Google and social media sites. A trustworthy roofing contractor will have overwhelmingly positive reviews. Reading reviews for a reliable roofer should leave you feeling more confident in choosing them as your roofing contractor. If reading the reviews of a company leaves you with more doubts and questions than before, that’s a sign to explore other options.
Experienced Roofing Contractor
When you’re hiring a roofer, look for roofers with experience. Experienced roofers are more likely to have the expertise and knowledge needed to ensure the best roofing results for your property. Many roofing companies share information about their experience and years in the roofing industry online. If you can’t find what you’re looking for online, ask the contractors directly about their experience.
Red Flags in Roofing Contractors
Poor Communication During Initial Stages
One of the biggest red flags in roofing contractors is poor communication. The way a roofing contractor communicates with you while you’re getting a price estimate and asking questions is the way the roofing contractor will communicate with you throughout the project. If they take days to return your calls, answer your questions vaguely, or use jargon-heavy language that is hard to understand, consider looking at other roofing companies.
“Too Good to Be True” Roofing Contractors
We all like to hear good news. But be wary of a roofing contractor saying things that sound “too good to be true.” For example, if you get estimates from several different roofing contractors and one quotes a price that is significantly lower than all the other estimates, be careful. Often, unexpectedly short timelines or unusually low prices are a sign that the roofing contractor cuts corners on quality. Trustworthy roofing contractors will be transparent, honest, and straightforward with you, even when the truth is “bad” news.
No Online Presence
Having no online presence is another red flag to watch out for with roofing contractors. Having a website or social media might not seem like it’s directly connected to their roofing capabilities. But, in the year 2024, if you find little to no trace of the company when you search for it online, it’s cause for concern. Having no online presence sometimes means that a company is operating without proper certification, is not well established, or is a scam. A trustworthy, experienced, reliable roofer in today’s day and age will have a website. Hiring a roofer that you can find information about online is safer than gambling on an unknown company.
Find a Trustworthy Roofing Contractor with Attyx
If you’re located in New York, North Carolina, South Carolina, Hawaii, Virginia, or California and are looking for a reliable roofing contractor for your roofing project, turn to Attyx. Our experienced team of roofing professionals is happy to answer your questions. We’re committed to delivering excellent results. Reach out to us today to get a roofing quote.
